by adminpars | May 11, 2011 | Body Shop News
With North Dakota last month becoming the 31st state to ban texting-while-driving, State Farm offers a free widget for the Android phone that it hopes will help drivers avoid the urge to read or send a text while behind the wheel. The “On the Move” widget...
by adminpars | May 11, 2011 | Body Shop News
As federal “Right-to-Repair” legislation continues to languish, similar legislation is being introduced in more and more states. The Northwest Automotive Trades Association is backing a “Right to Repair” bill in Oregon; the association says a...
by adminpars | May 11, 2011 | Body Shop News
The real estate slump has impacted commercial property just as it has residential. This may be a good time renegotiate your lease, particularly if you can demonstrate your business is going through a tough period. One commercial property agent recommends asking for...
by adminpars | May 11, 2011 | Body Shop News
The average total cost of vehicle repairs in 2010 was $2,426, according to CCC Information Services. That’s about a 1 percent increase compared to 2009. but still down from 2008 and only about even with 2007. What’s kept the cost of repairs essentially...
by adminpars | May 11, 2011 | Body Shop News
MANAGEMENT: 12 principles for addressing customer complaints 1. Apologize. Let them know that you’re sorry they’re unhappy. 2. Remain positive. Don’t argue with them or sound defensive. 3. Empathize with them. Let them know you understand how they...
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