Month: January 2012

INDUSTRY TRENDS: Claims shifting to larger players

In the past decade, the percentage of claims handled by dealership and single-location independent body shops has declined, while the percentage handled by multi-shop operations (MSOs) has doubled. In 2000, according to CCC Information Services, independent shops processed about 85 percent of claims. Dealership shops and “regional MSOs” (those with shops only in one state) […]

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LATEST LINKS: Interesting vehicle-related reading and video

An article in a BBC news magazine asks, “How close are we to a crash-proof car?” It quotes a Volvo technical adviser who says the automaker has pledged that after 2020, no one will be killed or seriously injured in one of the automaker’s new cars. LINK: ////////////////////////////////////////////////////////////////////////////////////////////////// It’s not a car that will […]

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TRAINING: I-CAR training helping PDR techs and building PARS' image

Auto insurance companies and collision repair shops have long recognized the importance and value of ongoing training through I-CAR. Allstate Insurance, for example, has required its adjusting staff to maintain the Gold Class Professionals designation, earned by having a high percentage of staff receiving ongoing training, and Erie Insurance just this month announced it has […]

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