The Certified Automotive Parts Association (CAPA) has issued a guide to frequently asked questions about the organization’s certification program for non-OEM parts; it explains such things as the crash-testing CAPA requires on non-OEM bumper parts.
Allstate subsidiary Sterling Autobody Centers has launched a new website and YouTube channel for its new “Sterling Advantage” commercials (not yet appearing on television) highlighting the customer service provided by the 63-shop chain.
Ford will be ramping up production of its Focus Electric vehicle for availability in 19 markets across the U.S. later this year. Ahead of the launch Ford is making available official guidance for those who may come in contact with one of the vehicles following a collision. Shops, insurers, tow companies and others can download a copy.