PARS Paintless Dent Removal Blog

2016 Automotive Hail Damage Repair

2016 is going to be a very busy year for hail repair companies with many severe hail storms predicted. Make sure that you are not caught without a plan. Body Shop and Collision Centers should make sure that all of… Read More

CUSTOMER SERVICE: Steps for effectively resolving customer complaints

It’s a fact of business: No matter how well you do your job, now and again a customer is going to be unhappy. Here are some tips for effective complaint resolution: Skip the excuses. It’s easy to fall into a… Read More

CUSTOMER SERVICE: Eight things customers want

1. They want to interact with someone who smiles. 2. They want to work with someone who looks professional and is well groomed. 3. They want immediate attention. 4. They want you to make eye contact with them. 5. They… Read More