PARS Paintless Dent Removal Blog

HEARD IN THE INDUSTRY

“We are pleased to be able to provide consumers with insights from one of the most important sources in the insurance marketplace: their fellow consumers.” – Cesar Diaz, founder of a new website that allows consumers to compare the consumer… Read More

GOVERNMENT: Alaska clarifies standards for total loss settlements

The Alaska Division of Insurance has issued a bulletin (a follow-up to one on the same topic in 2010) outlining an insurer’s obligations in valuing vehicles in a total loss claims. The bulletin states, for example, that settlement offers must… Read More

INSURANCE INDUSTRY TRENDS: Frequency rising but claims counts still down

Frequency rising but claims counts still down. The Insurance Service Office reports that the frequency of auto insurance claims rose for the third consecutive quarter in the first three months of this year. Claims frequency is up 1.3 percent since… Read More

CLAIMS HANDLING NEWS: Insurer hopes to improve non-DRP processes

Ameriprise, which sells policies in 44 states and is the 35th-largest personal auto insurer in the U.S., has launched a new “Shop of Choice” program to allow collision repair shops outside its direct repair program to upload estimates and photos… Read More

TRENDS: Alternative parts gain ground–but not as much as some measures indicate

The non-OEM parts industry continues to chip away at automakers’ collision parts marketshare. As a percentage of total dollars spent on parts, according to Mitchell International, OEM parts slid from 73.4 percent in the third quarter of 2008 to 68.1… Read More

GOVERNMENT: Nevada adjusts total loss calculation

A new Nevada law has gone into effect that excludes the cost of painting, towing and replacement of any electronic components from the total loss calculation; a vehicle is declared a total loss if the cost of repairs, other than… Read More

TRENDS: Technology continues to impact vehicles, insurance

In technology-related news in recent weeks: • Progressive offers a new app that allows anyone to scan the VINs of two or three vehicles, send them to the insurer, and receive a comparison of the potential costs to insure the… Read More

INDUSTRY VIDEO: Getting involved with the NABC

INDUSTRY VIDEO: Getting involved with the NABC Looking for a way to generate positive publicity for your own business and the industry? The National Auto Body Council (NABC) brings together shops, insurers and suppliers around the country to give back… Read More

SHOP IDEA: Involving customers in the estimating process

Jason and Allison Bass of South County Collision Center in Morgan Hill, Calif., say a unique estimating arrangement helps them sell the job. “We have a large monitor on the wall right behind where Allison sits to write the estimate,… Read More

TRENDS: Fleet of vehicles continues to age

One factor in the rise of total losses over the last decade is that, overall, vehicles on the road today are older than they were a decade ago. In 1991, the average passenger car was 9.1 years old (8.8 years… Read More