by adminpars | Apr 4, 2012 | Customer Service
1. They want to interact with someone who smiles. 2. They want to work with someone who looks professional and is well groomed. 3. They want immediate attention. 4. They want you to make eye contact with them. 5. They want, if you use their name, to spell or pronounce...
by adminpars | Jun 9, 2011 | Body Shop News
Buy a digital picture frame (5×7 or larger) to display a continual loop of messages to customers in your waiting area. You can include before- and after-repair photos of vehicle you’ve repaired, quotes from customer satisfaction surveys, information on...
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