by adminpars | Sep 8, 2011 | Claims Department News
Ameriprise, which sells policies in 44 states and is the 35th-largest personal auto insurer in the U.S., has launched a new “Shop of Choice” program to allow collision repair shops outside its direct repair program to upload estimates and photos to the...
by adminpars | Aug 8, 2011 | Claims Department News
Speaking at last month’s Collision Industry Conference, George Avery of State Farm said the insurer is continuing to work on an electronic parts ordering system it will require its Select Service direct repair shops to use. “The repairer will continue to...
by adminpars | Aug 8, 2011 | Claims Department News
Allstate has notified its direct repair shops in recent weeks that participation in the program now requires three specific mandates designed to improve cycle time and give Allstate customers “priority service.” “Good Hands” shops now must:...
by adminpars | May 5, 2011 | Claims Department News
A bill (SB 1300) approved by the Texas Senate in late April would require insurance companies to provide written notice to both shops and consumers explaining how their payment policies and claims procedures differ between direct repair facilities and non-direct...
by adminpars | Apr 29, 2011 | Body Shop News
How many insurer direct repair programs (DRPS) does your shop participate in? The industry average number of DRPS that dealership and independent shops participate in essentially doubled in the past decade. Independent shops averaged 1.9 DRPs in 2000, and three in...
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