by adminpars | Jun 9, 2011 | Body Shop News
Rarely will a week go by without your negotiating skills being put to the test – whether by a vendor, a customer or an employee. Here are some quick tips to improve your negotiating: – Always think long-term. Negotiations, if done properly, can build stronger...
by adminpars | May 25, 2011 | Body Shop News
Want to attract a little more attention for your business without spending a fortune? Here are few low-cost but potentially high-impact marketing ideas shop owners are trying. Dinner on the shop. One shop owner is trying to spend a bigger portion of his marketing...
by adminpars | May 11, 2011 | Body Shop News
MANAGEMENT: 12 principles for addressing customer complaints 1. Apologize. Let them know that you’re sorry they’re unhappy. 2. Remain positive. Don’t argue with them or sound defensive. 3. Empathize with them. Let them know you understand how they...
by adminpars | Apr 29, 2011 | Body Shop News
Regularly providing employees with feedback through performance reviews can be an effective way to motivate workers and help them improve. Here are some tips for making those reviews effective: • Performance reviews are discussions about how someone is doing, not...
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