Tag: state farm

CLAIMS HANDLING NEWS: Allstate expands guarantee, State Farm changes shop locator

The “claims satisfaction guarantee” Allstate piloted in four states last year is now being rolled out to 31 states (with more to follow this year). Policyholders who report their grievances in writing within six months of the accident will be issued a credit “equal to one premium payment” for the vehicle involved in the claim. […]

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INSURANCE INDUSTRY TRENDS: Insurer adds telematics policy

State Farm last month announced it is expanding its “pay-as-you-drive” insurance policies to Illinois with the introduction of “In-Drive,” a telematics system that, similar to one offered by Progressive, tracks when and how a how is driven. The system allows State Farm to offer free or monthly-fee services such as one-touch emergency response, stolen vehicle […]

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