HEARD IN THE INDUSTRY

“If you do not require training of those shops that are doing repairs for you, you need to consider the rapid changes (in vehicle design and materials). You cannot properly repair a new car accidentally any more. You just can’t do it.” –...

GOVERNMENT: ASE supports Obama initiative

The National Institute for Automotive Service Excellence (ASE) is voicing its support for the “Skills for America” expansion announced by President Obama this month. The Skills for America initiative is designed to help students graduating from career and...

SHOP IDEA: Tracking Material Usage

A growing number of shops are tracking all materials used on a per-technician basis by requiring employees to request all supplies through a centralized, managed inventory. “At each payroll, I can see how many hours a technician flagged and what they ‘cost...