TRENDS: Labor hours per claim continues to fall

by | Mar 15, 2012 | Claims Department News

Data from CCC Information Services for the first nine months of the year from 2008 through 2011 so that last year’s claims averaged 1.1 fewer labor hours than those in the same period in 2008. Metal labor saw the biggest decline (.4 hour) followed by refinish labor (.3 hour). Mechanical and frame labor were also down slightly.