by adminpars | Jul 10, 2012 | Management
Someone who is disgruntled or angry – whether a customer, an employee, a co-worker or a supplier – can easily inflict others with their attitude. Rosabeth Moss Kanter of the Harvard Business School offers these tips to help prevent that from happening. Don’t...
by adminpars | Mar 22, 2012 | Management
Whether you’re managing other workers or just communicating with customers, one key is recognizing and accepting that people view and respond to the same situation, the same challenges, very differently. Over time, you can start to gauge which category of person...
by adminpars | Jul 27, 2011 | Body Shop News
For many business owners, fear of lawsuits keeps them from telling other employers much when they are called about a former employee. Yet these same business owners are anxious to have as much information as possible about potential employees when it’s their...
by adminpars | Jul 18, 2011 | Body Shop News
Regulators and law enforcement agencies believe the still-sputtering economy is to blame for a rise in credit card fraud. Jackie Hart, a risk manager with Total System Services, Inc. (TSYS), a large credit card processing company, offers these tips to businesses to...
by adminpars | Jun 22, 2011 | Body Shop News
It’s never pleasant having an employee quit, but human resource experts say far too many employers – particularly at smaller businesses – miss a key opportunity that such departures offer. “An exit interview with a departing employee is your opportunity to...
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