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CLAIMS HANDLING NEWS: Insurer updates shop locator; will soon test parts system

by adminpars | Nov 14, 2011 | Claims Department News

The shop locator system that State Farm policyholders, agents or claims personnel use to locate a Select Service shop will soon rank those shops based on their current performance score from the insurer. State Farm’s George Avery said that once the system is...

CLAIMS HANDLING NEWS: State Farm continues to develop parts ordering system

by adminpars | Aug 8, 2011 | Claims Department News

Speaking at last month’s Collision Industry Conference, George Avery of State Farm said the insurer is continuing to work on an electronic parts ordering system it will require its Select Service direct repair shops to use. “The repairer will continue to...

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