RESEARCH: Consumers are shopping

Consumers shopped and switched auto insurers more aggressively in 2010 than they have for 14 years, according to preliminary survey findings from McKinsey & Co. The survey analysis authors told Auto Insurance Report that the percentage of consumers who got a...

INDUSTRY STATISTICS: DRP participation levels

How many insurer direct repair programs (DRPS) does your shop participate in? The industry average number of DRPS that dealership and independent shops participate in essentially doubled in the past decade. Independent shops averaged 1.9 DRPs in 2000, and three in...

HEARD IN THE INDUSTRY

“Our goal is to present 150 recycled vehicles to families and service organizations throughout the United States.” – Bill Mayer of Insurance Auto Auctions speaking of the National Auto Body Council’s 2011 “Recycled Rides” program...