by adminpars | May 23, 2012 | Claims Department News, Latest Links
The Certified Automotive Parts Association (CAPA) has issued a guide to frequently asked questions about the organization’s certification program for non-OEM parts; it explains such things as the crash-testing CAPA requires on non-OEM bumper parts. ...
by adminpars | Feb 14, 2012 | Claims Department News
I think customers are demanding more from that (insurance claim) transaction, and I think we’re going to be charged with finding ways to provide that. If you look at the insurance (process), typically you get an appraisal inspection, someone hands you a check,...
by adminpars | Jan 13, 2012 | Claims Department News
The “claims satisfaction guarantee” Allstate piloted in four states last year is now being rolled out to 31 states (with more to follow this year). Policyholders who report their grievances in writing within six months of the accident will be issued a...
by adminpars | Aug 8, 2011 | Claims Department News
Allstate has notified its direct repair shops in recent weeks that participation in the program now requires three specific mandates designed to improve cycle time and give Allstate customers “priority service.” “Good Hands” shops now must:...
by adminpars | Jun 1, 2011 | Claims Department News
Allstate Insurance will soon roll-out technology that will enable shops that are not part of the insurer’s direct repair program to communicate electronically with the insurer, much as its DRP shops do. cheap cialis Dan Risley, a project manager for Allstate at...
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